AV Consumer Adoption & Rider Experience Index — The Demand Side of the Ramp
Rider NPS, pricing vs Uber/Lyft, adoption curves, and whether real consumer demand supports AV scale targets — the demand side of the ramp.
Rider NPS, pricing vs Uber/Lyft, adoption curves, and whether real consumer demand supports AV scale targets — the demand side of the ramp.
Waymo earns 4.9-plus stars and high repeat usage. Tesla FSD v12 turned sentiment positive. Consumer demand for Physical AI is proven — scale is the constraint.
Waymo reports NPS above 70 and riders normalize driverless anxiety by ride 4–7. Satisfaction metrics are the leading indicator of AV commercial ramp velocity.
Waymo One riders report high NPS and a trust arc from first-ride nerves to comfort. Tesla Robotaxi Austin is early. Cybercab sub-dollar pricing is the mass bet.